An empowering, people-centred approach to safe care.
To strengthen and advance patient safety for people living with NCDs, it is fundamental to recognize lived experience as a form of expertise and see people as active partners in safe care rather than passive patients. A people-centred approach to safe care focuses on a person’s comprehensive wellbeing rather than on traditional disease management alone. This requires medical models and treatment plans that are tailored to the realities of people’s lives, including their living conditions, work contexts, and mental health needs.
Meaningful engagement and ownership of care among people with lived experience can also lead to improved trust in healthcare providers and a better understanding of potential risks, and safer and more effective self-management.
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